Program/FAQs

How can someone get on the program?
What are the qualifications?
Is there a fee for service?
Who delivers the meals?
What kinds of meals are prepared?
Who cooks the food?
What is the service area?
Are meals delivered on holidays or during bad weather?



How can someone get on the program?

Anyone can make a referral by calling the Lubbock Meals on Wheels’ office at (806)792-7971.
Office hours are 8a.m.-4:30p.m., Monday-Friday.

What are the qualifications?

The Board of Directors has established three criteria that all applicants must meet before they can receive meals:

1. A person must be homebound or need assistance to leave home.
2. A person must be unable to prepare a well-balanced meal each day.
3. A person must not have anyone who is available to prepare meals for him or her.*

*Some exceptions may apply
A home visit and assessment will be completed by a licensed master level social worker to obtain necessary information.

Is there a fee for service?

A sliding scale donation is assessed at the time of service. A financial assessment of monthly income and expenses will determine the amount of donation requested.

Who delivers the meals?

Lubbock Meals on Wheels depends on the help of caring volunteers to deliver meals to the homes. All volunteers are required to attend an orientation and pass a criminal background check. Volunteers use their own vehicles and pay for their own gasoline.

What kinds of meals are prepared?

Menus are prepared each month by a dietitian. Each meal contains:

A meat entrée
Two servings of vegetables or fruit
Bread and/or Dessert

All meals are low in sodium and are not highly seasoned.

We also provide:

Diabetic desserts
Soft diets
Bland diets
Vegetarian diets

Who cooks the food?

Meals are prepared and packaged in our kitchen with care. Early each weekday morning, experienced cooks work very hard to insure that your food is prepared to perfection. We pride ourselves on the cleanliness of our kitchen and the quality of our meals.

What is the service area?

Lubbock Meals on Wheels delivers meals inside the Lubbock city limits. Some surrounding communities such as Idalou provide meal deliver through a contractual agreement with Lubbock Meals on Wheels.

Are meals delivered on holidays or during bad weather?

Lubbock Meals on Wheels is closed on the following holidays. Extra food and fresh fruit are sent out prior to a holiday closing.

New Year’s Day
Good Friday
Memorial Day
4 th of July
Labor Day
Thanksgiving (2 days)
Christmas (2 days)

An emergency meal box containing shelf stable food items will be distributed each fall to all meal recipients. In the event that severe weather prohibits regular hot meal delivery, Lubbock Meals on Wheels’ clients will be alerted via television and radio to use their emergency meal box.